Question 1

What is PULSX?

Accepted Answer

PULSX is an affordable uptime monitoring service that checks your websites and APIs at regular intervals. We alert you when your services go down and track response times with detailed analytics.

Question 2

How does the free tier work?

Accepted Answer

Our free tier includes 5 monitors with 15-minute check intervals. It's completely free forever, with no credit card required. Perfect for personal projects or trying out the service.

Question 3

What's included in the Pro plan?

Accepted Answer

For just £9.99/month, Pro includes 50 monitors, 1-minute checks, full heartbeat history, and priority support.

Question 4

How do I sign up?

Accepted Answer

Sign in with Google or create an account with email/password on our homepage. Your account is created instantly. It's that simple!

Question 5

What types of checks do you perform?

Accepted Answer

We perform HTTP/HTTPS checks on your URLs, measuring response time and status codes. You can customize expected status codes and set up alerts for any issues.

Question 6

How often are my sites checked?

Accepted Answer

Free tier: Every 15 minutes. Pro tier: Every 60 seconds. You can customize the check interval for each monitor.

Question 7

How do I get notified of downtime?

Accepted Answer

We support Email, SMS, and webhook notifications. You can configure multiple channels per monitor.

Question 8

Can I monitor APIs and not just websites?

Accepted Answer

Yes! Any URL that responds to HTTP/HTTPS requests can be monitored, including REST APIs, GraphQL endpoints, and more.

Question 9

Can I cancel anytime?

Accepted Answer

Absolutely! Cancel your Pro subscription anytime. You'll retain Pro features until the end of your current billing period, then automatically revert to the free tier.

Question 10

What payment methods do you accept?

Accepted Answer

We use Stripe for secure payment processing. Stripe accepts all major credit and debit cards.

Question 11

Is there a discount for annual billing?

Accepted Answer

Yes! Annual billing gives you 1 month free. Select yearly billing when upgrading to save.

Question 12

Where are checks performed from?

Accepted Answer

Our checks are performed from 15+ global regions to ensure accuracy and avoid false positives.

Question 13

Is my data secure?

Accepted Answer

Yes! We use industry-standard encryption for data in transit and at rest. We store minimal information (just your email and monitor URLs) and never share your data with third parties.

Question 14

Do you have an API?

Accepted Answer

Yes! We offer a REST API for programmatic access to your monitors, incidents, and heartbeat data.

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