Privacy Policy
Last updated: 6 December 2025
Introduction
PULSX.NET ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our uptime monitoring service.
Information We Collect
Personal Information
We collect your email address when you sign up for our service. This is used for:
- Account authentication via magic links
- Service communications and updates
- Future downtime notifications (when implemented)
Monitor Data
We store the URLs you choose to monitor and the results of our checks, including:
- Website/API URLs
- Response times and status codes
- SSL certificate expiry dates
- Check timestamps and intervals
Payment Information
Payment processing is handled securely by Stripe. We do not store your credit card details. We only receive a customer ID from Stripe to manage your subscription.
Usage Data
We may collect information about how you access and use our service, including your IP address, browser type, and access times for security and service improvement purposes.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our uptime monitoring service
- Send you authentication links and service notifications
- Process your subscription payments
- Monitor and analyze usage patterns to improve our service
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With Stripe for payment processing
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit using HTTPS/TLS
- Secure database storage with access controls
- Regular security assessments and updates
- Limited employee access to personal data
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Monitor check history is retained indefinitely to provide historical analysis. You may request deletion of your account and associated data at any time.
Your Rights (GDPR)
If you are in the European Economic Area (EEA), you have certain data protection rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal data
To exercise these rights, please contact us at [email protected]
Cookies
We use essential cookies to maintain your login session. These are necessary for the service to function and cannot be disabled. We do not use tracking or advertising cookies. See our Cookie Policy for more details.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us and we'll be happy to help.